Privacy Policy

Last updated: February 2026

Pirotte Restoration / Pirotte Window & Door ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pirotterestoration.com, submit a contact form, call us, or otherwise interact with our services.

We are a small, family-owned business serving the Kansas City metro area. We only collect the minimum information needed to provide quotes, schedule consultations, and perform window and door installation/restoration services.

1. Information We Collect

Information you provide directly
When you fill out our contact form, call us, text us, or email us, we may collect:
- Name
- Email address
- Phone number
- Physical address (if provided for a quote or service)
- Details about your project (e.g., type of windows/doors, home age, issues)
Information collected automatically
When you visit our site, we may collect:
- IP address and general location (city/region level only)
- Browser type, device type, and operating system
- Pages visited and time spent on our site
- Referral source (e.g., Google search, Facebook)
This is collected via cookies, Google Analytics, and Google Ads conversion tracking (see section 4).
Phone call information
If you call us at 913-944-0488, we may keep a record of the call date, time, duration, and notes about your inquiry (no recordings are made unless you are explicitly told and consent).

2. How We Use Your Information

We use your information only for the following purposes:

To respond to your inquiries, provide quotes, schedule consultations, and perform services
To communicate with you about your project (e.g., appointment reminders, follow-ups)
To improve our website and services (using anonymous analytics data)
To comply with legal obligations (e.g., tax records, contracts)
To send occasional marketing updates only if you have given explicit consent

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only in these limited cases:

With trusted service providers who help us run the business (e.g., Formspree for form submissions, Google for analytics/ads tracking, our payment processor for deposits)
With subcontractors or suppliers only when necessary to complete your project (e.g., sharing measurements with a Marvin/Andersen/Pella distributor)
If required by law, court order, or government request

4. Google Ads & Analytics Tracking

We use Google Ads conversion tracking and Google Analytics on our site. These tools collect anonymous data about site usage and form submissions/phone clicks to help us understand how visitors find and use our website. This helps us improve our services and advertising.

Google may combine this data with other information they have about you. You can opt out of Google Analytics tracking here: Google Analytics Opt-out.

5. Cookies & Similar Technologies

Our site uses essential cookies (for basic functionality) and analytics cookies (via Google). We do not use advertising cookies beyond Google Ads conversion tracking. You can manage cookies in your browser settings.

6. Data Security

We take reasonable steps to protect your information, including secure form submissions (via Formspree) and limited data storage. However, no internet transmission or storage is 100% secure.

7. Your Rights

You have the right to:

Request access to, correction of, or deletion of your personal information
Opt out of marketing communications
Withdraw consent (where applicable)

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Pirotte Restoration / Pirotte Window & Door
Leawood & Olathe, Kansas
Phone: 913-944-0488
Email: windowpirotte@gmail.com

Thank you for trusting us with your home improvement needs.